Yes. You must be 19 years of age or older to browse and purchase. Age is confirmed when you enter the site and again at checkout, in line with Canadian tobacco regulations.

Every cigar lives in our humidor at a steady 70% humidity until the moment it ships, and orders are packed with freshness in mind. If anything arrives in poor condition, contact us right away and we’ll make it right.

Yes. Orders ship in plain packaging with no cigar branding on the outside, and your bank statement shows a discreet descriptor rather than anything tobacco-related.

We ship across Canada with tracked delivery on every order. Orders ship within 48 hours; delivery time after that varies by province — exact options and rates are shown at checkout. Shipping of tobacco products is subject to federal and provincial regulations.

Guaranteed. Every cigar is sourced through trusted, verified channels — never grey-market — and inspected before it enters our humidor. If it carries our name, it’s the real thing.

For health and regulatory reasons, all tobacco sales are final — cigars can’t be returned once shipped. If your order arrives damaged or incorrect, contact us within 12 hours of delivery with photos. We review claims within 24–48 hours and make it right with a replacement or refund.

Checkout is fully encrypted and secure. Accepted payment methods are shown at checkout, and your statement will show a discreet billing descriptor.

Keep them at 65–72% humidity at room temperature — an airtight container with a two-way humidity pack works perfectly, and a humidor is the classic upgrade. Our freshness guide covers it step by step.

Welcome — you’re exactly who we built this for. Read How to Choose Your First Cigar, or set a few filters in the Cigar Finder and let the right cigar find you.